Privacy Policy

Privacy Policy
Last Updated: 02/03/2024

At Home of Bargain, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable privacy laws.

1. Who We Are

Home of Bargain is a UK-based business that buys, sells, and recycles refurbished and used electronics, including smartphones and other consumer tech. For the purposes of data protection laws, we are the "data controller" of your personal information.

2. Information We Collect

We may collect and process the following types of personal data:

Personal Identifiers: Name, address, email address, phone number.

Transaction Details: Order history, payment information (processed via secure third-party providers), and delivery information.

Device Data: If selling or recycling a device, any remaining data on the device may be erased securely as part of our refurbishment process.

Website Data: IP address, browser type, operating system, and usage data collected via cookies (see section 7).

3. How We Use Your Information

We use your personal data for the following purposes:

To process and fulfil your orders.

To communicate with you regarding purchases, enquiries, or services.

To process trade-ins, recycling services, and refunds.

To improve our website and customer experience.

To comply with legal and regulatory requirements.

We will never sell your data to third parties.

4. Legal Bases for Processing

We rely on the following lawful bases to process your data:

Contractual necessity – to provide the goods and services you request.

Legitimate interests – to improve our services and prevent fraud.

Legal obligations – to comply with applicable laws and tax regulations.

Consent – where required, such as for marketing communications.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, tax, or accounting requirements.

6. Sharing Your Data

We may share your information with:

Payment processors (e.g., PayPal, Stripe) for secure transactions.

Courier services to deliver your purchases.

IT and hosting providers who assist in maintaining our website.

Law enforcement or regulators where required by law.

All partners are GDPR-compliant and only process data on our instructions.

7. Cookies

Our website uses cookies to enhance user experience and analyse website performance. You can control or disable cookies through your browser settings. For more information, please refer to our Cookie Policy.

8. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you.

Request correction of inaccurate or incomplete data.

Request erasure of your data ("right to be forgotten").

Object to or restrict certain types of processing.

Withdraw consent where processing is based on consent.

Lodge a complaint with the Information Commissioner's Office (ICO).

To exercise any of these rights, please contact us using the details below.

9. Data Security

We take data security seriously. Your information is stored securely and access is limited to authorised personnel only. We use encryption, secure servers, and other appropriate safeguards to protect your data.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Home of Bargain

Email:info@homeofbargain.co.uk